Showing posts with label petrie sofa. Show all posts
Showing posts with label petrie sofa. Show all posts

Friday, April 6, 2012

Petrie sofa, finally

My sofa arrived for the third time this morning.

And for the third time, there was some small damage to the upholstery behind the cushions.  I guess Crate and Barrel is incapable of making a sofa without some defect in it.  We are keeping the sofa, however, because the damage spot is small and in an inconspicuous place, and we need a place to sit.  Crate and Barrel is still going to get an earful.

Looks pretty from afar, doesn't it?  

Friday, March 30, 2012

Petrie sofa, interrupted

See this big empty space in front of the windows?


That's where my new sofa should be.  You might notice that its not there.  

That's because today, for the SECOND time, I sent the sofa back.  The first time it was delivered there was a hole in the upholstery, right in front.  Today, the second sofa was delivered, and it had damage to the fabric behind the cushions.  Mr. Delivery Guy says "you know, three people in the warehouse inspected this and picked it out for you." 

Well, clearly they didn't inspect it very well, now did they??  

Step up your game, Crate and Barrel.  I have wanted this sofa for three years, and I'm not too happy with the service or product provided for the amount of money I have spent.